Contact & Support
Have a question? Need help? Want to report an issue? We’re here to support you every step of the way.
1. Shake & Date Support
Our team is committed to providing fast, friendly, and reliable assistance. Whether you need help navigating the app, reporting a bug, or addressing a safety concern, contact us anytime:
support@shakeanddate.com
Contact / Support Page
Typically within 24–48 hours
2. Reporting Safety Issues
Your safety is our top priority. If you encounter suspicious or inappropriate behavior, please report it immediately.
- Harassment or abusive messages
- Fake or misleading profiles
- Underage users
- Threatening or unsafe behavior
You may also block users directly inside the app (once launched).
3. Technical Support
If you experience technical issues such as:
- App not loading or freezing
- Shake-to-Discover not working
- Radius scanning issues
- Notification or account problems
Please include the following in your message to help us resolve the issue quickly:
- Your device model
- Your operating system version
- A brief description of the issue
- Screenshots (if possible)
4. Media, Business, & Partnership Inquiries
For collaborations, media interviews, or business inquiries, please use:
partnerships@shakeanddate.com
5. Feedback & Suggestions
We love hearing creative ideas from users. If you have suggestions for new features, improvements, or enhancements, reach out anytime.
Your input helps shape the future of Shake & Date.
6. Legal Requests
For legal notices, IP concerns, or compliance requests, please contact:
legal@shakeanddate.com
We review all legal communications in the order received.