Contact & Support – Shake & Date

Contact & Support

Have a question? Need help? Want to report an issue? We’re here to support you every step of the way.

1. Shake & Date Support

Our team is committed to providing fast, friendly, and reliable assistance. Whether you need help navigating the app, reporting a bug, or addressing a safety concern, contact us anytime:

Email:
support@shakeanddate.com
Website Support Page:
Contact / Support Page
Response Time:
Typically within 24–48 hours

2. Reporting Safety Issues

Your safety is our top priority. If you encounter suspicious or inappropriate behavior, please report it immediately.

  • Harassment or abusive messages
  • Fake or misleading profiles
  • Underage users
  • Threatening or unsafe behavior

You may also block users directly inside the app (once launched).

3. Technical Support

If you experience technical issues such as:

  • App not loading or freezing
  • Shake-to-Discover not working
  • Radius scanning issues
  • Notification or account problems

Please include the following in your message to help us resolve the issue quickly:

  • Your device model
  • Your operating system version
  • A brief description of the issue
  • Screenshots (if possible)

4. Media, Business, & Partnership Inquiries

For collaborations, media interviews, or business inquiries, please use:

Partnerships Email:
partnerships@shakeanddate.com

5. Feedback & Suggestions

We love hearing creative ideas from users. If you have suggestions for new features, improvements, or enhancements, reach out anytime.

Your input helps shape the future of Shake & Date.

6. Legal Requests

For legal notices, IP concerns, or compliance requests, please contact:

Legal Department Email:
legal@shakeanddate.com

We review all legal communications in the order received.